These Terms and Conditions govern your use of Woolbet, operated by Win Top Ltd. By registering an account or using any part of the site, you confirm that you have read, understood, and agreed to be bound by these terms. If you do not accept them, you must not use Woolbet.

Player Eligibility and Account Responsibilities

You must be at least 18 years of age to register and play on Woolbet. We operate under a licence issued by Curaçao eGaming (GCB), licence number ALSI-202509029-FI1. Adult residents in the United Kingdom are eligible to register and participate under these terms, provided that doing so does not breach any law applicable to you personally in your place of residence. It is your responsibility to verify this before registering.

We operate a strict one-account-per-player policy. You may hold only one active account at any time. Opening duplicate or additional accounts — whether in your own name or under any other identity — is a breach of these terms and may result in the closure of all associated accounts and the forfeiture of any balances held within them.

When creating your account, you are required to provide accurate, current, and complete information. You must keep your login credentials confidential and must not share them with any other person. We accept no responsibility for losses arising from unauthorised access to your account where that access results from your failure to keep your credentials secure. If you suspect your account has been compromised, you must notify us through our support channels without delay.

Deposits, Bonuses, and Withdrawals

The minimum deposit required to fund your account is £20, or the equivalent in your chosen currency. Withdrawals are also subject to a minimum of £20, and we aim to process approved withdrawal requests within 0 to 24 hours, though processing times may vary depending on your chosen payment method.

Where you activate a bonus, the funds are subject to a wagering requirement of 35 times the bonus amount before any withdrawal can be requested. During any active wagering period, the maximum permitted bet per round or spin is £5. Slot games contribute 100% towards meeting the playthrough requirement. We reserve the right to void bonus funds and any associated winnings if we determine that wagering conditions have not been met in accordance with these terms, or if prohibited activity has been identified on your account.

Prohibited activities include, but are not limited to: operating more than one account, engaging in collusion with other players, exploiting software errors or technical faults for financial gain, and using automated tools or scripts to interact with the site. Where we have reasonable grounds to suspect any such activity, we may suspend or permanently close your account, withhold pending withdrawals pending investigation, and report the matter to the relevant authorities where required.

We may update these terms from time to time. Where changes are material, we will notify you by a method we consider reasonable, which may include a notice displayed when you next log in. Continued use of Woolbet following notification of a change constitutes your acceptance of the revised terms. If you do not agree with any update, you should close your account before the changes take effect.

Should a dispute arise in connection with your account or these terms, you should contact our support team in the first instance. We will endeavour to resolve all disputes fairly and promptly through our internal process. These terms are governed by the principles under which Win Top Ltd holds its operating licence.